Nobody’s A Secretary Anymore

Call them an executive assistant or an administrative coordinator, office manager, office assistant or one of the other dozens of titles administrative professionals go by, just don’t call them a secretary.

A survey of 6,050 admins conducted by the American Society of Administrative Professionals found fewer than 1% of these office workers hold that title. As the ASAP notes in its just released survey report, “In the mid- to late-20th century, the title of secretary/executive secretary was ubiquitous; that title is much less common in 2020.”

And, just as you can’t tell a book by its cover, you can’t know what an admin does from the title they hold. The survey found no “definitive correlation between job title and responsibilities. In many cases, companies/organizations have standardized titles for administrative professionals, even when their job descriptions and job responsibilities differ substantially.”

Still, most admin professionals share many duties in common. Three-quarters of the survey respondents cited the same dozen different daily responsibilities. Besides the usual clerical tasks of answering phones, filing, photocopying and the like, they also oversee the purchase of office supplies, arrange travel, schedule meetings, handle expense reports and “maintain collaborative relationships with customers, management, and employees.”

Many also create and conduct training for other admins and for their own direct reports – that is the 28% who actually supervise others. And, doing what very much sounds like an IT job, 35% identify and implement new technology and resources, redesign and streamline systems and recommend improvements or cost reductions.

The majority of admins juggle all the various tasks while supporting multiple managers. The survey found only 14% support a single person; 82% support more than 2. Nearly a third support more than 10.

admin professionals survey compensation chart - blog.jpg

For what they do, many admins are well paid. Those with senior titles command the top salary. The survey found those with a “Senior Executive Assistant” title average $76,666 annually. An “Executive Assistant” titled professional earns an average of $64,999.

Overall, half of the respondents reported earning between $50,000 and $100,000; 4% make more than $100,000.

“As the role of executive assistants and administrative professionals continues to align with senior leadership, compensation for the role is becoming more consistent with that of middle managers and project managers,” the report notes.

“The job as it was 30 years ago no longer exists. But the role isn’t vanishing,” says the report, “It’s evolving.”

“Success in this profession is driven more by skills than age, degree, or background, and hiring managers should adopt an open-minded approach finding the right fit for these roles.”

Image by Tim Gouw

#WeAreGreenKey: Spotlight on Emily Gelman
General Interest Green Key News Professional Support Worklife

#WeAreGreenKey: Spotlight on Emily Gelman

Green Key Unlocked: Why It Pays to be a Paralegal
Accounting + Finance Financial Services General Interest Green Key News Legal Support Worklife

Green Key Unlocked: Why It Pays to be a Paralegal

Perks of a Hybrid Work Schedule
General Interest Green Key News Worklife

Perks of a Hybrid Work Schedule

Green Key Announces New Partners and Principals
Accounting + Finance Architecture + Engineering Financial Services General Interest Green Key News Healthcare Human Resources Information Technology Leadership + Management Pharma Professional Support Worklife

Green Key Announces New Partners and Principals

#WeAreGreenKey: Spotlight on Todd Bernard
Accounting + Finance General Interest Green Key News Human Resources Leadership + Management Worklife

#WeAreGreenKey: Spotlight on Todd Bernard

Employee Benefits for a Supportive Workplace
General Interest Green Key News Worklife

Employee Benefits for a Supportive Workplace

Forbes Names Green Key on America’s Best Temp Staffing Firms 2021
Green Key News

Forbes Names Green Key on America’s Best Temp Staffing Firms 2021

SIA Names Green Key Resources among Largest Staffing Firms in the US
Green Key News

SIA Names Green Key Resources among Largest Staffing Firms in the US

Wrapped Up: 2021 Corporate Trends
General Interest Green Key News Worklife

Wrapped Up: 2021 Corporate Trends

#WeAreGreenKey: Spotlight on Kelsey Kirk
General Interest Green Key News Professional Support Worklife

#WeAreGreenKey: Spotlight on Kelsey Kirk

Advantages of the “Stay Interview”
General Interest Green Key News Worklife

Advantages of the “Stay Interview”

Green Key Unlocked: What’s New in Architecture, Engineering, & Construction
Architecture + Engineering General Interest Green Key News Worklife

Green Key Unlocked: What’s New in Architecture, Engineering, & Construction

#WeAreGreenKey: Spotlight on Lisa Figuccio
Accounting + Finance General Interest Green Key News Worklife

#WeAreGreenKey: Spotlight on Lisa Figuccio

Tips for Writing Job Descriptions
General Interest Green Key News Worklife

Tips for Writing Job Descriptions

#WeAreGreenKey: Spotlight on Alexa Perrone
Accounting + Finance General Interest Green Key News Worklife

#WeAreGreenKey: Spotlight on Alexa Perrone

Tips for Employee Retention
General Interest

Tips for Employee Retention

#WeAreGreenKey: Spotlight on Brooke Stemen
General Interest Green Key News Worklife

#WeAreGreenKey: Spotlight on Brooke Stemen

Green Key Unlocked: The Value of the MBA
Accounting + Finance Financial Services General Interest Green Key News Marketing Technology Worklife

Green Key Unlocked: The Value of the MBA

#WeAreGreenKey: Spotlight on Amy Raymond
General Interest Green Key News Professional Support Worklife

#WeAreGreenKey: Spotlight on Amy Raymond

How to Tailor Your LinkedIn Profile for the Jobs You Want
General Interest Green Key News Worklife

How to Tailor Your LinkedIn Profile for the Jobs You Want

Latest Blog Posts
View All Posts
#WeAreGreenKey: Spotlight on Emily Gelman

#WeAreGreenKey: Spotlight on Emily Gelman

Today we catch up with Emily Gelman, Senior Recruiter on the Professional Support team at Green Key. Gelman joined the...
Read More
Green Key Unlocked: Why It Pays to be a Paralegal

Green Key Unlocked: Why It Pays to be a Paralegal

Paralegals are not only imperative to the industry, but recently in high demand. Due to law firms encouraging their entry...
Read More
Perks of a Hybrid Work Schedule

Perks of a Hybrid Work Schedule

The biggest perk of working hybrid is its flexibility. Allowing employees to choose when they come in grants them autonomy...
Read More