Nobody’s A Secretary Anymore

Call them an executive assistant or an administrative coordinator, office manager, office assistant or one of the other dozens of titles administrative professionals go by, just don’t call them a secretary.

A survey of 6,050 admins conducted by the American Society of Administrative Professionals found fewer than 1% of these office workers hold that title. As the ASAP notes in its just released survey report, “In the mid- to late-20th century, the title of secretary/executive secretary was ubiquitous; that title is much less common in 2020.”

And, just as you can’t tell a book by its cover, you can’t know what an admin does from the title they hold. The survey found no “definitive correlation between job title and responsibilities. In many cases, companies/organizations have standardized titles for administrative professionals, even when their job descriptions and job responsibilities differ substantially.”

Still, most admin professionals share many duties in common. Three-quarters of the survey respondents cited the same dozen different daily responsibilities. Besides the usual clerical tasks of answering phones, filing, photocopying and the like, they also oversee the purchase of office supplies, arrange travel, schedule meetings, handle expense reports and “maintain collaborative relationships with customers, management, and employees.”

Many also create and conduct training for other admins and for their own direct reports – that is the 28% who actually supervise others. And, doing what very much sounds like an IT job, 35% identify and implement new technology and resources, redesign and streamline systems and recommend improvements or cost reductions.

The majority of admins juggle all the various tasks while supporting multiple managers. The survey found only 14% support a single person; 82% support more than 2. Nearly a third support more than 10.

admin professionals survey compensation chart - blog.jpg

For what they do, many admins are well paid. Those with senior titles command the top salary. The survey found those with a “Senior Executive Assistant” title average $76,666 annually. An “Executive Assistant” titled professional earns an average of $64,999.

Overall, half of the respondents reported earning between $50,000 and $100,000; 4% make more than $100,000.

“As the role of executive assistants and administrative professionals continues to align with senior leadership, compensation for the role is becoming more consistent with that of middle managers and project managers,” the report notes.

“The job as it was 30 years ago no longer exists. But the role isn’t vanishing,” says the report, “It’s evolving.”

“Success in this profession is driven more by skills than age, degree, or background, and hiring managers should adopt an open-minded approach finding the right fit for these roles.”

Image by Tim Gouw

#WeAreGreenKey: Spotlight on Matt Schirano
General Interest Green Key News Information Technology Leadership + Management Worklife

#WeAreGreenKey: Spotlight on Matt Schirano

Green Key Unlocked: The Effect of Tech Layoffs
General Interest Green Key News Information Technology Leadership + Management Worklife

Green Key Unlocked: The Effect of Tech Layoffs

How to Prepare for a Recruiter Interview with a Staffing Agency
General Interest Green Key News Human Resources Leadership + Management Worklife

How to Prepare for a Recruiter Interview with a Staffing Agency

5 Ways to Make Your Job More Meaningful
General Interest Green Key News Worklife

5 Ways to Make Your Job More Meaningful

Minimum Wage Increases in 2023
Accounting + Finance Architecture + Engineering Financial Services General Interest Green Key News Healthcare Human Resources Information Technology Leadership + Management Legal Support Marketing Technology Pharma Professional Support Worklife

Minimum Wage Increases in 2023

2023 Recruitment Trends
General Interest Green Key News Human Resources Leadership + Management Worklife

2023 Recruitment Trends

#WeAreGreenKey: Spotlight on Carissa Iacona
General Interest Green Key News Marketing Technology Worklife

#WeAreGreenKey: Spotlight on Carissa Iacona

New Year’s Corporate Resolutions
General Interest Green Key News Leadership + Management Worklife

New Year’s Corporate Resolutions

Wrapped Up: #WeAreGreenKey 2022
Accounting + Finance Architecture + Engineering Financial Services General Interest Green Key News Healthcare Human Resources Information Technology Leadership + Management Legal Support Marketing Technology Pharma Professional Support Worklife

Wrapped Up: #WeAreGreenKey 2022

#WeAreGreenKey: Spotlight on Madison Foery
General Interest Green Key News Marketing Technology Worklife

#WeAreGreenKey: Spotlight on Madison Foery

What to Remember When Onboarding New Employees
General Interest Green Key News Human Resources Worklife

What to Remember When Onboarding New Employees

#WeAreGreenKey: Spotlight on Zach Miller
General Interest Green Key News Information Technology Worklife

#WeAreGreenKey: Spotlight on Zach Miller

How to Spark Creativity in Your Employees
Creative General Interest Green Key News Worklife

How to Spark Creativity in Your Employees

#WeAreGreenKey: Spotlight on Jeff Blum
Accounting + Finance Financial Services General Interest Green Key News Worklife

#WeAreGreenKey: Spotlight on Jeff Blum

Green Key Unlocked: LinkedIn & Resume Green Flags
General Interest Green Key News Human Resources Leadership + Management Worklife

Green Key Unlocked: LinkedIn & Resume Green Flags

How to Handle Holiday Stress & Burnout
General Interest Green Key News Leadership + Management Worklife

How to Handle Holiday Stress & Burnout

#WeAreGreenKey: Spotlight on Lauren Scutero
General Interest Green Key News Pharma Worklife

#WeAreGreenKey: Spotlight on Lauren Scutero

#WeAreGreenKey: Spotlight on Anthony Agosto
Accounting + Finance General Interest Green Key News Human Resources Leadership + Management Worklife

#WeAreGreenKey: Spotlight on Anthony Agosto

Shop for Jobs this Holiday Weekend
General Interest Green Key News Human Resources Worklife

Shop for Jobs this Holiday Weekend

Thankful for Our Community this Thanksgiving
General Interest Green Key News Leadership + Management Worklife

Thankful for Our Community this Thanksgiving

Latest Blog Posts
View All Posts
#WeAreGreenKey: Spotlight on Matt Schirano

#WeAreGreenKey: Spotlight on Matt Schirano

As the youngest Partner in Green Key history, Matt reflected on his years at the firm and the influence Dan...
Read More
Green Key Unlocked: The Effect of Tech Layoffs

Green Key Unlocked: The Effect of Tech Layoffs

Companies such as Microsoft and Google have cut thousands of positions in the last few months. In an effort to...
Read More
How to Prepare for a Recruiter Interview with a Staffing Agency

How to Prepare for a Recruiter Interview with a Staffing Agency

Because the basis of your job will revolve around communication and sourcing, you should be going into this conversation with...
Read More