Available Positions

Customer Care Specialist at Telecommunications in Gaithersburg, Maryland, United States — $40K-$45K

  • Technology
  • Telecommunications
  • $40K-$45K
  • Gaithersburg, Maryland, United States
  • 7/11/19

Job ID: 911096

Job Description

We are looking for an Executive Customer Care Representative for a telecommunications company located in Gaithersburg, MD

Handling and resolving complaints of customer's.

Keeping records of customer interactions and following up on said interactions. 

Communicating with customers through phone or email.

Directing requests and unresolved issues to the designated internal sources and/or vendors

Qualifications

High School graduate with 5 years of experience in customer service

Preferably a Bachelor's degree in business

Strong listening, writing, communication and documentation skills

Problem solving ability

Good organization

Experience using Salesforce

 

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