Available Positions

Campaign Coordinator at Other in Philadelphia, Pennsylvania, United States —

  • Other
  • Other
  • Philadelphia, Pennsylvania, United States
  • 5/13/19

Job ID: 3355601

Job Description

North East Philadelphia

20/hr

Temp to Perm

Job Title: Campaign Coordinator

Responsibilities

  • Participate in delivering company’s call center goals including call conversion and quality metrics
  • Successfully executing required volume of quality outbound calls daily
  • Educating pharmacy and prescriber audiences on our brand offerings, education materials and patient information and coupons
  • Record call data efficiently and accurately in the call management system
  • Understand all aspects of each ongoing call campaign
  • Gather intelligence and offer feedback gained from calls to ensure continuous improvement, successful campaign implementation and ongoing call center operation improvements
  • Maintain a positive can-do attitude and toward colleagues and manager

 

 

 

 

Qualifications

  • High School Diploma or Equivalent
  • At least 1 year within a call center environment or within an inside sales role
  • Proficiency at making outbound calls and getting past gatekeepers to the key decision maker
  • Knowledge of the healthcare industry
  • Highly organized, detail-oriented with critical thinking and creative problem-solving skills
  • Solid relationship building skills and outstanding customer service, communication, and interpersonal skills
  • Ability to work independently, and exercise sound judgment with regards to issue escalation
  • Adept at all applicable software including Word, Excel, PowerPoint, call management system and Outlook

Skills

  • Strong drive for results, solid decision-making ability and a passion for the consumer and marketing
  • Able to handle a high volume of outbound calls.
  • Strong communication and interpersonal skills with the ability to work with cross-functional teams
  • Understanding of the OTC drug or pharmaceutical industry and FDA-regulated products

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