Available Positions

Member Services Associate at Managed Long Term Care Organization in Bronx, New York, United States —

  • Healthcare
  • Managed Long Term Care Organization
  • Bronx, New York, United States
  • 3/26/20

Job ID: 148616

Job Description

  • Long term care center in the Bronx looking for a full-time member services representative to join their team November 20
  • Full time case load: 40 hours per week
  • Responsibilities will include:
    • Resolve member questions/issues while ensuring compliance with applicable policies, procedures, rules, and guidelines
    • Document all contacts with external customers. And route documentation for appropriate follow-up
    • Identify and report any issues that pose a risk to superior service or potential for liability
    • Meet or exceed base call center productivity and quality standards
    • Conduct outbound calls, education and outreach, and attend meetings


1+ years of managed care customer service experience required


Explore your Recruiting Career

Discover the wide range of opportunities Green Key has to offer.

Learn More

Join Our Network

You’ve worked hard for your industry experience. Now put that experience to work.

Send us your resume

Green Key Blog

News for the way you work.

More from the blog