Available Positions

Customer Service Representative at Clinical Laboratory in Nassau County, New York, United States —

  • Healthcare
  • Clinical Laboratory
  • Nassau County, New York, United States
  • 1/13/20

Job ID: 103029

Job Description

  • Clinical lab in Nassau looking for a full time customer services representative to join their team as soon as possible
  • Responsibilities will include:
    • Provide administrative support, information, education, and direction
    • Receive and respond to all telephone or written correspondence inquiries from members within established time frames and policies
    • Process credit card payments
    • Assist members with plan benefits via telephone, in writing, in person, or make referral to outreach representative
    • Document in the computer system all members’ issues and resolution
    • Utilize current reference materials to assist and resolve any member inquiries

Qualifications

1+ year of billing experience preferred

Bilingual Spanish required

Apply

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