Posts tagged with 'communication'
Need Action? Add a Sticky NoteRead the rest of this entry »
Before you send out that survey or report or memo no one will pay attention to, do what psychologist Randy Garner did and attach a Post-it to the cover with a quick personal note. You'll be surprised at the response it gets.
Garner did that just in a series of experiments, doubling his response rate to a survey. The psychology professor at Texas' Sam Houston State University found that the ...
5 Reasons to Improve Your Communication SkillsRead the rest of this entry »
Good communication skills are the No.1 soft skill hiring managers look for. Surveys, like the 2017 Recruiter Nation Report, regularly find employers ranking communication high on the list of qualities they want in a job candidate. And that's not just opinion; LinkedIn's research of people who actually changed jobs found 58% of them included "communication" among their soft skills on their profile. It was the top skill.
Good communication ...
3 Tips to Improve Your Business WritingEvery business day, 112 billion emails are sent from the world's 1 billion business email addresses. If you are reading this at work, it's a good bet you've either just sent an email or will in the next 15 minutes. The average email users send 34 a day.Read the rest of this entry »
It's no wonder that with that kind of volume, most of us are quick to hit send and be on to the ...
The Five Trends That Will Change the Way Financial Services CommunicateIf ever an industry could use some good publicity, its banking.Read the rest of this entry »
Declaring there's " little trust in financial institutions," the global PR giant Edelman says that's only one of the four challenging obstacles that have shaped the way the financial services industry communicates.
"Those of us who work with financial services clients are challenged to be creative and engaging in an environment that does not traditionally allow us to do ...
Are You Guilty Of Exclamatory Excess?Read the rest of this entry »
Today's business writing tends to be warmer in style and friendlier in tone, conveying not only information, but providing emotional context to the message. Even emoticons can have a place in business emails, insists no less an authority than Allison Green, consultant ...
Client Communication Tips For ParalegalsRead the rest of this entry »
Chere Estrin’s newest “The Estrin Report” on effective client communication starts with a great quote from George Bernard Shaw, “”The single biggest problem with communication is the illusion that it has taken place.” Paralegals are often asked (or expected) to handle calls from clients. This is truer in smaller offices, but even at large firms, when a client's billables don't even warrant the time of an associate, answering ...
Downsize These Words and Phrases From Your Office VocabularyRead the rest of this entry »
It's a best practice these days to be client-centric as a core competency. If everyone's not yet on the same page, it's just so much blue sky talk. Time for a paradigm shift. You may seem like you're herding cats, but it is mission critical that everyone walk the talk.
If that all made sense to you, if you understood what it meant, and it's something you've heard before, ...