What It Takes to Be an Executive AssistantIf you've been working in an office support role and are considering taking a step up -- that's a big step up -- to executive assistant, you should know that an impeccable resume is only one of the ingredients to landing the job.Read the rest of this entry »
Many of the most important skills simply don't show up on a resume. To be sure, you need all the office skills an experienced support person ...
We Announce Two New Divisions and Receive An Honor!--[if>![endif]-->!--[if>![endif]-->!--[if>![endif]-->!--[if>Read the rest of this entry »
10 Principles For Career and LifeWhether you are an experienced executive assistant at the top of your profession or just at the beginning of your career there are "timeless truths" that if you adopt them, follow them, will propel you to success.Read the rest of this entry »
What are these "truths?" Human behavior expert, consultant and keynote speaker Colette Carlson outlined them for Business Management Daily.
One more thing: These are not only timeless truths, but universal truths that apply ...
How Many of These Office Types Do You Know?Everyone has workplace friends. OK, maybe not the cranky fridge mom, or the weird quite guy in the mailroom, but the rest of us have these pals, close acquaintances, go-to associates -- call them what you like.Read the rest of this entry »
Did you know that these connections fall into eight universal categories? That's what The New York Times discovered when a few employees there asked each other about the people they work with.
Searching For Office Admin Jobs? Use the Right KeywordIf you're looking for a job in office administration, how quickly you find one may depend on what keywords you use in your search.Read the rest of this entry »
Executive assistant may sound more impressive than administrative assistant, but often enough, the terms are used interchangeably. They shouldn't be, we agree. An executive assistant works directly for a CEO or other top business executive or manager. An administrative assistant will handle many of ...
A Free Way to Be More Productive With OfficeMicrosoft Office may be the most ubiquitous productivity software suite in all the world. Few businesses don't use at least some part of the ensemble, with Word and Excel the most common.Read the rest of this entry »
As familiar as most of us are with these tools, few of us know just how powerful they are. We tend to use just a small part of the features Microsoft has built into these programs, which ...
How to Soothe An Angry ClientEven if you're not a customer service representative; even if you rarely engage directly with customers or clients, sooner or later you'll be on the receiving end of an angry phone call. How you handle the caller can make the difference between a satisfied customer and someone who not only may never again doe business with your company, but blast their dissatisfaction all over the Internet.Read the rest of this entry »
How can ...
The 8 (Other) Things That Make Office Professionals SpecialWhat makes administrative assistants special?Read the rest of this entry »
If you are one, you know the answers -- yes, there are many answers -- to this question. For everyone else, professional trainer and public speaker Jeff Havens has a list. And the first thing on it is this:
You Are (Apparently) The ONLY PERSON IN THE ENTIRE FREAKING WORLD WHO KNOWS WHERE ANYTHING IS!!!!!
He wrote that in all caps and in bold "because everyone you ...
Administrative Professionals Week Begins TodayToday marks the beginning of Administrative Professionals Week, with Wednesday the traditional day bosses take their admins and secretaries (yes, the title still exists in some places) out to lunch or fete them in other ways.Read the rest of this entry »
Begun more than a half century ago as a way to promote secretarial work as a career, now it has blossomed into an event with counterparts in dozens of countries. In the U.S ...
Office Professionals Are Doing More Than EverAdministrative professionals at all levels -- from a small office generalist to a Fortune 500 CEO's executive assistant -- are expanding their role, taking on tasks as varied as the offices they work in.Read the rest of this entry »
Where once a person hired as a receptionist would be expected to answer phones, greet clients and be the public face of the office, that title today wouldn't even begin to hint at the range of ...